Ms. Jawaher Sholfet
- َQualifications: Master degree
- Academic Rank: Assistant Lecturer
- Departent of Financing and Banking
- Faculty of Economics and Administration
Roles
Teaching
Delivering lectures in accordance with the approved course syllabus.
Preparing teaching materials and presentation slides.
Monitoring student attendance and participation.
Assessment and Examinations
Preparing quizzes, tests, and examinations.
Grading answer sheets and recording students' marks.
Reviewing results and responding to students' academic inquiries
Careers
Faculty Member, Department of Finance and Banking, Faculty of Economics and Administration, [University Name], from the date of appointment to present
Research Interests
Published Research Papers
The Impact of Mobile Banking Application Quality on Customer Loyalty: An Applied Study on the "Masrafi Plus" Application.
Published in Al-Afaq Scientific Journal, Volume 5, Issue 12, April 2024.
The Role of Strategic Management in Developing the Marketing Performance of Academic Institutions: An Applied Study on the Faculty of Economics and Political Science, University of Tripoli – Sector B.
Published in Al-Afaq Scientific Journal, Volume 2, Issue 1, March 2026.
Research Interests
Strategic Management.
Marketing and Marketing Performance Management.
Electronic Banking Services.
Service Quality, Customer Satisfaction, and Customer Loyalty.
Digital Transformation in Organizations.
Management and Development of Higher Education Institutions.
Organizational Behavior and Institutional Performance
External Activities
No external activities or scholarly engagements outside academic duties have been undertaken to date
