Abstract
This study aims to evaluate the key barriers hindering the adoption stages of 6-Sigma within the Libyan telecommunications' sector. 6-Sigma is recognized globally as a structured approach for enhancing quality and minimizing defects, and provides organizations with a systematic framework for process improvements, and ensuring the operational efficiency and effectiveness. The study adopts a sequential exploratory research approach, incorporating a structured questionnaire and in-depth interviews with the targeted professionals and experts within the selected industry. The findings reveal that the most prominent barriers include internal resistance to change, the perceived complexity of 6-Sigma, misalignment with international standards, challenges in data management, and a lack of strategic effectiveness. Additionally, the study underscores the crucial role of top management and project leaders in driving change and fostering a culture of quality within telecommunications' sector. Based on the findings, the study recommends implementing comprehensive change management strategies, including customized training programs and awareness campaigns to simplify 6-Sigma concepts. Furthermore, it advocates for enhancing data management practices and establishing regional standards aligned with international benchmarks to ensure successful and sustainable adoption of 6-Sigma. Thereby, the Libyan telecommunications sector can create a more efficient and sustainable work environment, ultimately improving the competitive performance levels throughout the entire Libyan telecommunications' sector.