Abstract
Many classrooms utilize discussion boards to aid the teaching and learning process. This research paper examines the use of the discussion board academically and on a social scale. It is a case study analysing the incorporationof two Viber discussion boardsamongsttwo professional development courses designed for pre-service and in-service teachers of Libyan schools. The aim is to use the discussionboard as a means of exchanging ideas, requesting explanations, and inquiring information from trainees and their instructors. The data collected is analyzed qualitatively using content analysis, then coded into three initial coding schemes. A questionnaire was also distributed amongst the members of the discussion boards. The findings bring to light that utilizing discussion boards as a method of collaboration enhances the communication process amongst the participants and strengthens the educational process. It furthermore displayed the crucial role an instructor plays in a discussion board.