In this course students will be introduced to key concepts and approaches to business process management and improvement. The main focus of this course is both understanding and designing business processes. Students will learn how to identify, document, model, assess, and improve core business processes. Students will be introduced to process design principles. The way in which information technology can be used to manage, transform, and improve business processes is discussed. Students will be exposed to challenges and approaches to organizational change, domestic and offshore outsourcing, and inter-organizational processes.
Intended learning outcomes
Knowledge &understand
The student will learn advanced methodologies in business process modeling.
Identify the mechanisms used in business process modeling.
Identify the stages of business process modeling processes.
Learn how to implement and follow up the systems in terms of maintenance, modernization and development.
mental skills
Students acquire the spirit of teamwork skills.
Ability to blend project management methodologies with systems analysis and design.
Dealing with the system as separate components, integrating them according to the requirements of producing an integrated system.
To learn how to motivate system owners to be involved in systems analysis and design processes.
Practical & professional skills
In-depth dealing with the business operations management methodology
Accurate dealing with processes management and realizing its crucial role in developing systems.
Utilize modern frameworks to design, automate and model business processes
Implementation of analysis and design Operations with continuous follow-up of change in technology.
General and transferable skills
Editorial communication and report writing.
Oral communication with the ability to give presentations.
Studying some environments, and extrapolating the possibility of applying what studied in this course.
Applying what the student has learned in this course in the form of an integrated mini-project, from analysis to implementation.
