ITIS402 : Knowledge Management


Department of Information Systems

Academic Program

Bachelor in Information Systems








The course will be conducted in a seminar style to develop students' analytical abilities in the area of KM and knowledge management systems. Topics included: Overview of Knowledge Management; The Nature of Knowledge; Knowledge Management Solutions; Organizational Impacts of Knowledge Management; Factors Influencing Knowledge Management; Knowledge Management Assessment of an Organization; Technologies to Manage Knowledge ( Artificial Intelligence, Digital Libraries, Repositories, etc); Preserving and Applying Human Expertise: Knowledge-Based Systems; Using Past History Explicitly as Knowledge ( Case-Based Systems); Knowledge Elicitation (Converting Tacit Knowledge to Explicit); Discovering New Knowledge ( Data Mining); Systems (Knowledge Discovery, Systems that Create Knowledge; Knowledge Capture Systems; Systems that Preserve and Formalize Knowledge; Concept Maps, Process Modeling, RSS, Wikis, Delphi Method; Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge; Ontology Development Systems, Categorization and Classification Tools, XML-Based Tools). Class time will be divided into lecture, discussions, and student presentations.

Intended learning outcomes

Knowledge &understand

  • To teach the student with the basic concepts in the field of knowledge management in organizations.
  • To teach the student with the methods used in providing and managing knowledge.
  • That the student be able to know the importance of the quality of information sources and the extent of their impact on knowledge management.
  • Mastering logical thinking methods to employ knowledge management in organizations and the problems they face.

mental skills

  • Acquiring the ability to understand strategies related to knowledge management and the impact of their application in organizations.
  • Understanding how to apply knowledge management concepts, policies and strategies to address challenges.
  • Develop students' critical thinking and the ability to compare patterns.
  • That the student acquires new information, skills and prospects for knowledge management.

Practical & professional skills

  • The student acquires the ability to work effectively within work groups.
  • To acquire research skills and use it to perform various tasks.
  • Training in developing the ability to compete, and employing it in innovation, design and production of various knowledge management activities.
  • Ability to acquire various techniques and methodologies, and employ them for knowledge management.

General and transferable skills

  • The student acquires effective oral and written communication skills.
  • Acquire the skill of passion and use the available technologies to support knowledge management.
  • Acquire the skill of creating scientific reports to deal with problems and propose solutions.
  • Developing skills related to knowledge management.

Teaching and learning methods

  • Lectures
  • Tutorials
  • Problem-based learning
  • Mini-projects

Methods of assessments

  • Midterm exam = 30
  • Final exam = 50
  • Assignments = 5
  • Scientific activities = 5
  • Project = 10

Course contents

  • Introduction To Knowledge Management (Km)
  • Knowledge Management Cycle
  • Knowledge Management Models
  • Knowledge Capture And Codification
  • Knowledge Sharing And Communities Of Practice
  • Knowledge Use And Applications
  • The Role Of Organizational Culture
  • Knowledge Management Tools
  • Knowledge Management Strategy
  • Knowledge Management Value
  • Organizational Learning And Organizational Memory
  • The Knowledge Management Team
  • Knowledge And Intellectual Capital Management
  • Future Challenges For Km

Information Retrieval Systems (ITIS401)
Knowledge Management (ITIS402)
Data Mining/Business Intelligence (ITIS404)
Business Process Management (ITIS405)
Decision support system (ITIS406)
IS Innovation and New Technologies (ITIS407)
E-Government (ITIS408)
Physics (ITPH111)
Mathematics I (ITMM111)
Arabic language 1 (ITAR111)
Problem solving Technic (ITGS113)
Intro to Information Technology (ITGS111)
General English1 (ITEL111)
Mathematics II (ITMM122)
logic Circuit Design (ITGS126)
System Analysis and Design (ITGS124)
Introduction to Programming (ITGS122)
General English2 (ITEL122)
Arabic language 2 (ITAR122)
Introduction to Statistics (ITST211)
Object Oriented Programmin (ITGS211)
Introduction to Software Engineering (ITGS213)
Introduction to Networking (ITGS215)
Discrete Structures (ITGS217)
Numerical analysis (ITGS219)
Computer Architucture & Organization (ITGS223)
Data Structure (ITGS220)
Foundation of Information Systems (ITGS222)
Information Security (ITGS224)
Introduction to Internet Programming (ITGS226)
Introduction to database (ITGS228)
Operating System (ITGS302)
Scientific Writing (ITGS304)
Web Application Development (ITIS311)
Human Computer Interaction (ITIS312)
Data and Information Management (ITIS313)
Advanced Databases (ITIS325)
IT Infrastructure (ITIS323)
Design and Analysis algorithms (ITGS301)
Multimedia Systems (ITIS324)
Advanced System analysis & Design (ITIS326)
Enterprise Architecture (ITIS411)
Risk management and Security (ITIS412)
Introduction to Artificial Intelligence (ITIS413)
IT Project Management (ITGS303)
Enterprise Systems (ITIS421)
IS strategy ,management and acquisition (ITIS422)